Questions and answers
A short take on how gGram works and how it differs from session-based tools. Did not find an answer? Message @gGram_robot in Telegram or write to support@ggram.xyz, other contacts are on the Contacts page.
Where are messages sent from?
From your Android phone, through the official Telegram. The gGram app uses Android Accessibility to open the chat, type the text, tap Send and check that the message went out. It is the same path a message takes when you write to a friend by hand.
gGram does not create server sessions for accounts and does not accept tdata. An account appears in the dashboard by itself once you sign in to Telegram on the phone. One Telegram holds up to 3 accounts.
How does the phone get tasks?
The dashboard at app.ggram.xyz sets tasks, for example “write this text to Olga”. The gGram server passes them to the phone over a secure connection. The phone takes tasks from the queue one at a time.
If the phone is offline, tasks wait in the queue and the campaign pauses. When the phone is back online, work continues where it stopped. While you are using the phone yourself, gGram does not take new tasks and waits until the phone is free.
What else does the phone do besides campaigns?
It warms up the account on a schedule (6 modes, from Read only to Intensive): opens channels, scrolls the feed, leaves reactions. It joins channels from the program list one at a time: no more than one a day for the first 3 days, then no more than two. It creates the Channels and Leads folders in Telegram by itself.
If several of your accounts are on the phone, they add each other to contacts and slowly chat with each other, about 2 messages a day per account.
It catches lead replies from Telegram notifications. The reply lands in that campaign's dialog in Chats in the dashboard, the campaign stops writing to that person, and @gGram_Notifications_Bot sends you a notification.
It sends replies: both yours from Chats and the AI replies, if the AI is connected.
How do I connect a phone to the dashboard?
Download the app at ggram.xyz/download: it is an APK file, it is not on Google Play. If Play Protect stops the install, tap More details, then Install anyway. All steps in order, with Xiaomi, Samsung and realme settings, are on the App installation page.
Then, in this order: on the gGram App info screen tap ⋮ and Allow restricted settings (otherwise Accessibility is grey), turn on the gGram service in Accessibility, give notification access, turn on the gGram keyboard, remove battery restrictions (on Xiaomi, Redmi and POCO also Autostart).
Sign in to the official Telegram on that phone and check that Telegram notifications are on: without them lead replies do not reach the dashboard.
In the dashboard open Phones and press Connect phone, then scan the QR code or type the 6-digit code in the app. The account appears in the dashboard by itself, usually within a minute.
What does the phone do first?
The phone runs one task at a time. The order is: lead reply, then campaign, then warmup.
When a lead replies, the answer to them goes to the front of the queue. Warmup gives way to campaigns: the next warmup visit starts when the phone is free.
Why do lead replies not reach the dashboard?
gGram learns about a reply from the Telegram notification on the phone. Check two things: Telegram itself has notifications for private messages turned on (inside Telegram and in Android settings), and gGram has notification access.
If the phone fell asleep, replies may be late. Remove battery restrictions for gGram, keep the phone on charge and turn on Keep screen on in the app. Anything missed can be pulled in with Verify with phone in the dialog.
How do I stop sending?
At the top of the dashboard there is a Stop all button. Every phone drops its current task and pauses, and the All work stopped banner appears. Tasks are not lost, they wait in the queue.
On the phone itself a round Stop button floats over the screen. It pauses this phone only, the others keep working. You lift the pause in the dashboard on the Phones page.
To continue after Stop all, press Resume work in the banner.
How do I get access?
Sign-up is by request. On the sign-up page enter your Telegram and email, confirm the email with a 6-digit code and send the request. Once approved, the bot sends a login and a temporary password, and you set your own at the first sign-in.
You start on Free for 5 days. After that you need Pro: pay in the dashboard through Robokassa, under Settings, Subscription. The payment methods are shown on the Robokassa page, Pro turns on right after payment, there is no auto-renewal. Prices are in the pricing section.
If you have an activation key, enter it on the Key activation page or in the dashboard: Settings, Subscription.
Is there a trial?
Yes, the Free plan for 5 days: one phone and up to three Telegram accounts. The countdown starts at your first dashboard sign-in, not at sign-up. No card needed.
When the Free period runs out, your data stays and sending stops until you pay for Pro.
Is there iPhone, Telegram X or desktop support?
No. Only an Android phone with the official Telegram sends messages. Telegram X, Max and Telegram Desktop are not supported.
The dashboard opens in any browser, iPhone included, but messages go out from the connected Android phone.