1. Parties
Provider: Individual Entrepreneur Sergey Aleksandrovich Kalashnikov, taxpayer ID (INN) 616209038137, state registration number (OGRNIP) 325619600217569, registered address: 344103, Russian Federation, Rostov Region, Rostov-on-Don, Nauchnaya str., 30. Bank details: account 40802810526340008466 at Rostov Branch of Alfa-Bank JSC, BIC 046015207, corr. account 30101810500000000207. Taxation: simplified tax system, no VAT.
Customer: a user who signed up for gGram or activated a key.
2. Subject
The Provider gives the Customer non-exclusive access to the gGram dashboard and the gGram app for Android within the chosen plan.
Access is granted on subscription terms — Article 429.4 of the Civil Code of the Russian Federation.
Access term: Free for 5 days from the first dashboard sign-in; Pro for 1 or 6 months from key activation; Enterprise on the terms of a separate contract.
3. What the payment is for
The Operator accepts payment for a single service — access to the gGram service (subscription for the chosen period). Nothing else is sold or paid for via the website.
The user does not pay via the website for services of third parties, does not top up third-party accounts and does not transfer money to other users.
The service is not a credit institution, bank paying agent, payment aggregator or electronic money operator. The service does not transfer funds, does not open accounts and does not issue electronic payment instruments.
4. Price and payment
Pro costs 4 990 ₽ for 1 month or 19 900 ₽ for 6 months. The Enterprise price is set by contract. No VAT is charged (simplified tax system).
Payments are accepted through partner payment services: YooKassa (NBCO YooMoney LLC) and Robokassa (Robokassa LLC). The available payment methods are shown on the payment service page. The Customer's bank card details are not shared with and not stored by the Provider.
The cash receipt is issued by the payment service under Federal Law 54-FZ of May 22, 2003 and sent to the email specified by the Customer in the dashboard or before payment. Without an email the payment is not created.
Payment by bank transfer to the Provider's account above is also available by agreement.
The Provider may change the plans. Changes do not affect an already paid and unexpired period.
5. Acceptance
Acceptance of this Offer is payment for access or activation of a key. From that moment the contract is deemed concluded between the Customer and the Provider.
6. How the Customer receives access
Access to the gGram service is a digital product; there is no physical delivery.
After a successful payment the chosen plan turns on in the dashboard at app.ggram.xyz automatically, usually within a few minutes. If the Customer already has the same plan, the paid term is added to it. For payment by invoice or by agreement, access is turned on with an activation key that the Provider sends to the Telegram bot @gGram_Notifications_Bot or to the email used at sign-up.
Payment is deemed completed from the moment the Provider receives confirmation of a successful payment from the payment service.
If access does not turn on within 1 hour of payment, write to info@ggram.xyz or to the bot @gGram_Notifications_Bot: we will turn access on or refund the payment.
7. Use of the service
The Customer uses the service in line with the Terms of use. Spam, advertising without the recipient's prior consent (Article 18 of Federal Law 38-FZ on advertising), fraud and processing personal data without a legal basis are forbidden.
In case of a violation the Provider may suspend or terminate access. Payment for the period in which access was terminated due to the Customer's violation is not refunded.
8. Refund
Payments for access actually provided in good quality are not refunded.
If access was not provided through the Provider's fault (technical failure or key delivery delay beyond 1 hour), the Provider at the Customer's choice re-provides access or refunds the payment to the same details from which it was made.
Refund is processed within no more than 10 working days from the date of the request.
This section does not limit consumer rights established by the law of the Russian Federation.
9. Liability
The Provider's liability is limited to the price of the paid and unexpired period. The Provider does not compensate lost profit, indirect damage or damage from restrictions on Telegram accounts caused by the Customer's actions.
The service is provided as is. The Provider does not undertake service availability or support response commitments unless they are agreed separately and in writing.
10. Term and termination
The agreement lasts until the end of the paid period or until either party terminates it. The Customer terminates it with an account deletion request in the dashboard; data is deleted after 30 days. The Provider may terminate it for a breach of the Terms, warning the Customer through the Telegram bot at least 7 days in advance.
11. Legal grounds
The contract is concluded by acceptance of a public offer — Article 437 of the Civil Code of the Russian Federation. The subject is paid provision of services — Chapter 39 and Article 779 of the Code. Access to the service is granted on subscription terms — Article 429.4 of the Code.
Use of cash registers and issuance of a cash receipt — Federal Law 54-FZ of May 22, 2003.
Processing of personal data — Federal Law 152-FZ of July 27, 2006.
The right of banks and payment services to request information about activities and purposes of payments — Federal Law 115-FZ of August 7, 2001. The Provider complies with such requests.
12. For banks and payment services
If you are reviewing the Provider's activity: the purpose of payments accepted is payment for access to the gGram service (subscription to software for working with the Customer's own Telegram accounts). The service does not sell contact databases and does not send messages on its own behalf; use for spam is forbidden (see Use of the service). The recipient of payments, their OGRNIP, INN and bank details are shown in the Parties section and on the Contacts page.
On request the Provider provides a description of the service and the order of its provision, sample cash receipts, documents for a specific payment and confirmation of service delivery.
Contact for requests: info@ggram.xyz, Telegram @gGram_Notifications_Bot.